IBM Direct tech support Voice Walk-In in Bangalore- SourceMasters

Friday, December 18, 2015

IBM Direct tech support Voice Walk-In in Bangalore

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Steps to attend the Direct IBM Walk-In are

1. Complete your application by clicking  on the referral URL given Below

Apply From here

Roles And Responsibilities:
  • The Candidate would be required to provide Voice and Email Technical Helpdesk services support to IBM Internal End Users
  • External Commercial Account End Users across North America, EMEA and Asia-Pacific
  • The Candidate would be required to handle inbound calls/emails/chats regarding technical issues for End Users
  • The Candidate should be able to identify basic hardware parts and possess knowledge of basic hardware concepts
  • The Candidate should be skilled in commercially standard software applications and major desktop operating systems
  • The Candidate should have awareness of basic networking concepts and technologies
  • The Candidate should have excellent customer service orientation
Skills required:
  • The Candidate should have user-level familiarity with at least one Email Client - Outlook, Lotus Notes, etc.
  • The Candidate should possess questioning skills and probing skills that are relevant to the issue and the level of the caller
  • The Candidate should possess excellent Communications skills
  • The Candidate would be required to work in a 24x7 environment, and the changes can vary depending on geographies supported
Eligibility criterion:
  1. Bachelor's Degree or Diploma Holders (10+2+3), MCA, B.Tech  0-36 months of work experience, Freshers are welcome
  2. Go the Venue directly as below
2. Walk-In Candidates can visit any of these below two office locations
  • IBM India Private Limited
  • Manyata Tech Park
  • D1, Block, Ground Floor
  • Hebbal-Nagawara Ring Road
  • Bangalore - 560043
  • IBM India Private Limited
  • Embassy Golf Links
  • D Block
  • Domlur Inner Ring Road
  • Bangalore - 560071
Date: 21-December Till 24-December

Time: Between 11:00 AM to 2:00 PM

Referred by Name: Sadanand Shastri

Referred By Emp ID: 643105

  1. Candidate to carry a few copies of their updated resume if walking down for an Interview
  2. Candidate to carry an original Government Authorised photo-ID proof to gain entry at any IBM Location
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