Concentrix hiring Technical Support Engineer(Networking) - SourceMasters

Thursday, July 06, 2017

Concentrix hiring Technical Support Engineer(Networking)

#Chennai_Walkin : Concentrix  hiring Technical Support Engineer(Networking)

Walkin on Monday to Friday !   time : 11.00 am to 3.00pm

Concentrix is hiring for Enterprise Technical Support Chennai

CTC Offered : 3.00 to 3.8 lacs

Job Title Technical Support Engineer

Location - Chennai

'A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism'

Job Description

As a Technical Support Engineer you will be Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong technical problem solving skills; and be someone who embraces challenges.


Good written and verbal communication skills
Ability to work well under pressure with high attention to detail
Ability to proof own work
Good interpersonal skills
Good Team player
Adaptability / Flexibility
Ownership and initiative
Willingness to work in a 24/7 shift environment

Required Skill set:

Knowledge in Networking, Operating systems, Server Technology, Hardware storage & System Securities
Networking domain knowledge including TCP/IP protocols
Experience resolving system crashes and hardware related issues
Understanding of Storage Hardware Architecture (Partitioning / RAID)
Excellent knowledge of Operating Systems including (Windows 2012, 2008, Windows 8+ / Linux, UNIX)
Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations

Educational Qualification:

Bachelors Degree/Diploma Holders/Under grad with relevant work experience
CCNA / CCNP certification will be an added advantage

Shifts: Must be fine to work in rotational shifts.

Interview Schedule day : Monday to Friday

Interview time : 11.00 am to 3.00pm


Concentrix Technologies,
5th floor Fortune towers,
200 feet radial road,
Kovilambakkam, Chennai - 600117.
Should you need any further information kindly respond to this email.
NOTE - Bring your Aaadhar number(mandatory)



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